Since we are often asked the same questions, please use this guide to answer any questions you may have before contacting us.

I’m having trouble downloading [files]. What’s wrong?
Due to overwhelming popularity, direct downloads have limits in place. This is number of simultaneous connections in both individual connections. Each IP downloading from the raws and downloads sub-domains can make two connections. Whether you want to use both to make a single file go faster, or a separate file for each connection is up to you. If you don’t understand what that last sentence means, you should assume that you can only download one file at a time. I (Dan is typing this answer out) don’t like having to set limits, but as we’ve seen with big releases, leaving these sub-domains uncapped breaks through our network pipe, which causes any sort of connection of the server to be pending and show offline so to speak.

I’m having trouble playing [file]. How can I view it?
If you are downloading any of our video releases, I recommend you use either VLC Player with the Combined Community Codec Pack installed, or Media Player Classic. I am a Windows user, so I’m not much help when it comes to troubleshooting playback issues on Macs – sorry!

All of our downloads are packaged in .rar or .zip format – you will need a program like 7-Zip or WinRAR to unpack them.

Can I use your scripts / raws / translations for [__________]?
Yes, but please link back to us – we want as many people as possible to be able to find the original source material, especially for unique scans we are providing, such as rare volumes of Nakayoshi magazine.

Hey I found a typo somewhere, will you fix it?
Please give specific information as to where it appears (either by page number, panel location, release name, time stamp of error, etc.) and we will fix it as soon as possible.